Life at Sandos Playacar beyond the beach: the lobby and check-in, evening shows, kids club, mini golf, the on-site cenote and Mayan ruins, bikes, and guest services.
A resort is more than its beach. This is the everyday-life collection: arriving at the lobby and checking in, the evening shows and the courtyard concert area, the kids club, mini golf, the gym, and the quiet corners most guests never find — including the small cenote on the south side of the property and the two sets of Mayan ruins inside Playacar.
Plenty of practical footage lives here too: the ATM machines (pesos and dollars), the on-site doctor, the golf-cart transport, rainy-day afternoons, and the famous hollow tree. If it happens at Playacar and it is not food, water or monkeys, it is probably on this page.
We serve Mexico, the United States and Canada. Select your market in the reservation form: Mexico uses MXN; US/Canada uses USD, including the Spanish contract. Each market has its own requirements. To request dates, complete the letter and sign DocuSeal.
Without the signed DocuSeal letter there is no reservation.
This window is a question. The hold is signing the document that arrives in your inbox.
Please use the email and mobile number you'll actually travel with — the resort confirms your reservation and contacts you on these. Reservations can't be issued on throwaway/burner emails or internet (Google Voice-type) phone numbers.
Dates are not held until you sign DocuSeal.
Or call / chat Maya at (855) 804-8381 and we will do it with you.
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Note received — not a hold
Complete the letter and sign DocuSeal. Without that signature there is no reservation.